IVR
Integrated IVR solutions for Promotional and Transactional campaigns
with multichannel dialing and Dedicated infrastructure
Scheduled IVR Campaign
  • User friendly panel for scheduling and monitoring of the campaigns
  • Campaigns can be scheduled pre-defined template with overlapping date/time Range
  • Out Dial retry mechanism for multiple outbound calls at one time with retry option.
  • High Throughput channel capacity with Database support.
Promotional IVR Campaigns
  • Promotions through multiple outbound calls at single time with retry options.
  • Multi-channel dialing for Quick completion of campaign with DND filtration.
  • Ideal for Promotions of products, services , offers and election campaigns through promotional IVR
  • Active Database for maximum successful IVR calls.
Transactional IVR Campaigns
  • IVR services based on Authentication and transactions
  • Responsive and non- responsive campaigns with call forwarding options.
  • Reach out to large target audience by running IVR in their local language.
  • Services for Banking alerts and Payment solutions through IVR.
InfoGraphics
  • Real time & historical analytics for voice campaigns.
  • Summary on the basis of campaigns, users, account and more.
  • Robust Infrastructure hosted @tier-4 Data center.
  • User performance Dashboard for Campaign Reviews
Personalization
  • Have personalized IVR Prompt that greets your customers and route their calls to relevant team.
  • Upload a recording or get a message recorded by our professional voice artists.
  • Customization of IVR script according to the business needs
  • Easy integration with third party systems like websites, applications, ERP and CRM on real time basis using standard method like HTTP for inbound and outbound calls.
Support
  • 24*7 operational and service support.
  • Experienced staff managing Technical & Non-technical execution
  • Dedicated team of Telecom and Digital Media Engineering Experts
  • Customer friendly Support Staff